OUR MISSION AT HUGS911

At Hugs911 (Homeowners Utility Guide Service 911), we believe that in an emergency, every second counts and information is your strongest shield. Founded by Pete Arrias, a general contractor with over 40 years of experience, our mission is to empower homeowners and renters with the tools they need to protect their families and properties.

We bridge the gap between safety education and immediate action by helping you document, secure, and share critical home information—like the exact location of your gas, water, and electrical shutoffs—before a crisis occurs.

Our goal is to make every home safer, one shutoff at a time. With Hugs911, you aren’t just preparing for an emergency—you’re taking control of your family’s security.

Security & Privacy Built Around You

We understand that your data is personal. That’s why we offer flexible options to match your comfort level:

• Secure Cloud Storage: Information marked as private is stored in our highly secure cloud and is password-protected. By default, we prioritize immediate safety by marking emergency contacts, pets, and the Hugs911 Utility Location Map App as public, while all other details remain private unless you choose to share them.
• Direct Sharing via PDF: For those who prefer to keep their data off the cloud, you can simply download a customized PDF profile of your home. This allows you to share vital details personally and directly with first responders or trusted neighbors.
• Rapid Response Readiness: Whether you are home or away, having a “Property Profile” ensures that witnesses or emergency teams can quickly locate utility shutoffs to prevent further damage and rescue your pets.